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Shipping & Returns

SHIPPING

Most in-stock items will ship within 24 hours of placing an order. You will receive an email confirmation when you place an order. A second email with the tracking information will be sent when an order ships.

RETURNS

Most items sold by Bibaja.com may be returned for a full refund of the purchase price within 30 days of the date of purchase provided items are returned unopened and in the original packaging. (See item details for exclusions.) Shipping costs are not refundable unless the item was mistakenly shipped by us. Please contact us to request a Return Merchandise Authorization (RMA) number. You are responsible for shipping costs on returns. If you received an item in error due to our mistake, Bibaja will refund the purchase price and shipping cost and Bibaja will pay the return shipping cost.

Opened items may be returned within 30 days of the date of purchase and are subject to a 15% restocking fee. Please contact us to request a Return Merchandise Authorization (RMA) number.

WARRANTY

All items purchased from Bibaja.com carry a one-year warranty against defects. We will repair or replace any defective unit at no charge to you within the one-year warranty period. Extended warranty and maintenance agreements are available. Please contact us for more information about purchasing an extended warranty or to request an RMA number for warranty returns.
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